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2026 BESTSELLING IN BEAUTY

Skin Care

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About Avernea

Founded in 2020 in South Africa, Avernea is a Beauty & Health brand focused on making everyday self-care simple, effective, and accessible. We source high-demand beauty and wellness essentials and deliver them through a fast, reliable nationwide fulfilment system designed to get your order to you without complications.

From placing your order to receiving it at your door, we’ve built a streamlined process that prioritises speed, consistency, and customer experience—so you can shop with confidence anywhere in South Africa.

Avernea exists to help you look your best, feel your best, and receive your essentials quickly—every time.

FREQUENTLY ASKED QUESTIONS

Where do you deliver?

We deliver nationwide across South Africa, including major cities and outlying areas.

How long does delivery take?

Delivery times vary by location, but most orders arrive within 2–5 business days after dispatch. You’ll receive updates as your order moves through delivery.

How do I track my order?

Once your order is dispatched, we send a tracking/waybill link via SMS or email so you can follow your delivery in real time.

How much is shipping?

Shipping costs are shown at checkout. We may offer free delivery on selected promotions or order thresholds, which will be displayed on the website.

Can I change my delivery address after ordering?

If your order hasn’t been dispatched yet, we can usually update your address. Contact us as soon as possible with your order number and the correct address.

What payment methods do you accept?

We accept secure online payments through trusted payment providers. Available options are shown at checkout.

Can I return an item?

If something isn’t right, contact us and we’ll assist based on our Returns & Refunds Policy. Items must usually be unused and in original packaging (unless damaged/incorrect on arrival)

Have a Question? Contact Us and We will Get Back to You!